Ask any user about the most frustrating moment of his user time with the app, and he will refer to the app crashes or the loading problems. As top apps in the market have already made a benchmark of great user experience, slow loading speed and app crashes have become signs of failure that users no longer like to be associated with.
While app crashes can cause serious risks of being abandoned by users, it is important to know the contributing technical issues and addressing them. Here we will explain the key factors behind app crashes and the way developers can address them.
Managing Device Memory Efficiently
Many apps simply crash because memory solace is not managed well. As the device’s resources are shared by several different apps, just by consuming too many resources by any app can trigger performance problems. This is why developers must work to maintain a low memory footprint and should keep the app size lean.
Both iOS and Android platforms offer guidelines and measures to optimize memory usage and keep the app size lean. Apart from following these guidelines, it is important to optimize the visual content and files for faster loading and for maintaining a small footprint size.
Efficiently Dealing with Faults
Many a time, crashes simply happen because of the user faults or some faulty third-party apps. For example, if a user provides erroneous value in a form field, an app can crash or stop responding, but it shouldn’t respond in that way. Instead, it should just come with a message informing the user about the mistake. As Paul Osborne The CTO of Cerdonis Technologies LLC says, “How your app handles the errors tells a ton about the app performance. The users should not be confused with an input going wrong, and it’s after-effects.”
Use Error Tracking Software
App errors can easily be detected and reduced to a minimum simply by using error tracking software. Such software solutions are great as they can just go to the core of the issue and find remedies for mending the app problem.
Sometimes server response errors that prevent users from accessing app content can frustrate users to the tilt. These are the times a software tracking the hidden bugs and errors in code can prove to be highly effective. Many leading development companies worldwide have successfully used error tracking software to detect issues and find their remedies.
Managing the Network Effectively
There can be an end number and variety of apps that depend heavily on the network quality for smooth performance and loading speed. Ranging from game and entertainment apps to social media apps to news apps, the list of such apps goes on to security camera apps. For these apps, poor connectivity can cause serious performance troubles and may lead to crashes.
Well, this is why network testing of apps is so important. You need to test the app performance in different network conditions and make sure it offers almost the same performance in all conditions. To make things further easier for users to ensure offline access to content by using local caching.
Test, Test, and Test
Whatever errors and faultlines you detect and work on them, they are caught through app testing and QA processes. This is why testing an app plays such an important role in the development process and almost becomes the final success factor for any app. Apart from testing the app in different network conditions that we explained above, user testing, testing the error handling, and most importantly, detecting bugs, all are equally important for ensuring optimum app performance.
Coming with the Frequent Updates
For users to deal with frequent app crashes, it is widely recommended to avail of the latest app updates and only using apps that are updated every once in few months. Since updates always come with security patches and performance enhancements for the users, they help to prevent app crashes.
This is also why developers should offer frequent app updates by fine-tuning performance issues and several different aspects of the app based on user feedback. Thanks to frequent app updates, an app can stay clear of vulnerabilities of crashes and loading problems.
Providing Great Official Developer Support
When a user tries all methods to prevent app crashes and performance problems finding that they don’t work while remaining stubborn to use the app, he can only approach the app developers for support to resolve the issue. This is his last resort to solve the problems he is facing with the app. Well, what happens if, to his dismay, nobody answers his queries, let alone the question of providing support?
Yes, this is why the app developers need to provide good official support for resolving all kinds of issues corresponding to the app performance, loading time, or simply app crashes. Even if the faults are with the user-end, app support is necessary to guide users regarding this.
Conclusion
While app crashes can result from all sorts of reasons, developers are often blamed for them. This is why they need to remain equipped with great development practices, comprehensive support, and error handling tools and software.
